Frequently Asked Questions (FAQs)

What is Decorster

Decorster is a residential design and fit out boutique that assists you in creating stunning spaces by offering turnkey interior solutions that are durable and affordable. Our expert team of interior designers are passionate about helping and understanding your vision for your home, keeping in mind your tastes, styles, budgets and deadlines, hence aiming to deliver perfect results and making your dream home into a reality.

At Decorster you receive different design concepts, mood boards, furniture layouts, a shopping list and a 3D design rendering of your room depending on your style preference, including providing you with complete shopping assistance and project management service from complete set up of your home.

Which means that, now you don't have to ever leave your home or offices for designing your dream home and shopping for it.

What does an interior design service mean

At Decorster, we have multiple design packages that cater to your design needs and an expert designer that is assigned to your package depending on your style preference. Our designer will then work on your given space and will provide you with different design solutions and ideas by communicating online through our platform. Once the design is finalized, we will assist you in complete execution of the space.

How is Decorster different from others

To answer this, our main difference lies in our unique virtual interior design platform that allows you to receive beautiful home decor solution from our expert designers, simultaneously personalizing the entire experience by providing multiple home visits by our designer to understand the space and your design requirement in a more efficient way.

Additionally, at Decorster you receive different design concepts, 2D mood boards, furniture layouts, a shopping list and a 3D design rendering of your room depending on your style preference, basically everything that you would require to visualize the space , all combined in a single design package with cost efficient pricing, hence eliminating traditional hourly designer charges.

Furthermore, our custom package gives you the option to select and choose from the list of design services that we offer and also assist you with your interior designing as well as fit-out execution needs.

How does a design package work at Decorster

Decorster design packages are divided based on the type and the number of rooms that you want us to design for you.

There are 3 different types of packages i.e.:

• a) Elite
• b) VIP
• c) Custom

Our aim is to provide you with personalized design packages that assist you individually by offering the best possible design solution for your selected room, based on the number of rooms that you want us to design (the more rooms you select, the more money you save), your style preference and budget.

How do I know what package is suitable for me

Method 1:
At Decorster, design packages are recommended based on your style preference, budget and on the basis of the type of changes that you would be incorporating. To make this process more fun and personal we recommend you to take our style quiz which helps our system to propose the best possible package suitable for you as per your needs.

Method 2:
However, you can always skip the style quiz and directly choose your preferred package by visiting our Packages page. All you need to do is:

a) Select what service you are looking for � Design or Design / Execution

b) Depending on your selection, system will list down rooms for you to select.

c) Get your recommended package with their pricing depending on the selection made by you.

What is custom packaging? How does it work

Custom packages are tailor made packages that gives you an option of selecting our services that assist you right from the design to the fit out and execution stage.

Custom Package works in following steps:

Step 1 - Fill in our custom package form

Step 2 - Select your preferred services

Step 3 - Our team gets in touch with you

Step 4 - Receive custom quote for your services

Step 5 - Accept quotation

Step 6 - Your Personal Interior designer starts working on your project.

What is Style Quiz and how is it helpful

Decorster style quiz is a free, fun and interactive way for you to know your style preference and helps you in knowing what design package you can buy. We take you through a series of fun questions based on your design sense and style, which is analyzed by our system algorithm to immediately show you your preferred style and help you select your design package.

What if the end result after taking the style quiz doesn't match my style

If you feel that your style quiz result does not match your taste, no worries! , once you have a bought a package of a particular room, you can tell us your specific style preference and design inspiration in the design brief.

How can Decorster design or remodel my kitchen or / and bathroom

You can avail this option of design and remodel of kitchen and / or bathroom only with our custom package. Just visit our packages page and select design and execution, after that select kitchen / bathroom as your desired room and fill in your required information in our custom form. Our designer will then get in touch with you and start working on the design phase.

How to get started after buying a Decorster design package

Sign in to your account and you can see you package for a particular room has been bought. Our team will then contact you in order to schedule a site visit to understand your requirement, your style preference and also to do a complete measurement of the house. We will then send you a project schedule for all the deliverable so you know exactly what to expect. Our designer will then start working on your project based on your design brief and style quiz result. If there are any query regarding this process, feel free to contact us on our email hello@Decorster.com.

When does the designer start working on my room

Once you have completed your design brief, the designer will get in touch with you via chat within the span of 1 - 2 days for the initial design discussion. Based on the requirements given by you, the designer will then start working on your room.

How can I get in touch with my designer

Before we start working on your project, our designer will get in touch with you via chat on our website in order to schedule a site visit to discuss about your style quiz and get to know your design brief to ensure your vision for the project.

Moving forward all the interaction between you and the designer will take place on our messaging portal which is available in your account or via Whatsapp.

What kind of inspiration photos should I submit

We suggest our clients to share as many inspiration photo as they can, giving their opinion and comment for each picture that they upload informing us the things that inspire them the most.

How will I know that team Decorster has reviewed my design brief and the designer has started working on my room

Once you sign up and create your account, Decorster links your design brief and style quiz with your account which can be seen by the assigned designer. Before starting with the design process the designer will contact you via chat through our messaging portal, hence informing you about the start of your design journey.

Do I have to fill in separate design brief if I have bought packages of more than one room

Yes, every room package has a different design brief linked with it. Your list of packages bought will be shown in your account and you will have to click and go through every package to fill in / view your design brief for that particular room.

What do I get from using Decorster

Our services depend on the type of package you select. At Decorster you will receive:

• � Personalized experience with the designer that understands your requirement.
• � Concept Designs projecting your idea for the given space.
• � Mood boards presenting images of furniture, material and texture, color palette, decor items etc, intended to project your style.
• � Furniture layout plan indicating your furniture setting.
• � A shopping list of your new furniture and home decor accessories including contact / store details of the vendor / supplier.
• � Wall finish and Floor finish layouts of your room indicating final proposed finishes.
• � A list of trusted contractors that help you make your dream home in to a reality.
• � A 3D design rendering of your room that helps you visualize your space better.
• � A team of execution that assist you with your contracting needs.
• � Custom Joinery details and a complete CIVIL & MEP drawings as per the final design.

What is a shopping list How can I order products listed on it

The shopping list consists of a detailed list of all the proposed furniture and home decor accessories that are available in UAE with contact details of suppliers and vendors.

Just contact a vendor giving him the product details of your item, give them your shipping details and wait for it to get shipped at your door step.

What is the difference between Photoshop rendering and 3D max rendering

Photoshop rendering helps you in visualizing your design in 2D, with floor plan indicating furniture placement, floor finishes and design intent furniture.

Whereas, 3D Max creates a real life image of your final design, showing you the overall look and feel of your space in 3 dimension.

How is the custom package different from the other two packages

The custom package gives you the freedom to select a minimum of 5 from the list of our design services, thus creating a tailor made package just for you.

We assist you right from the design to the implementation of your dream home project, giving you a complete all inclusive solution.

How to get started after selecting custom package

After accepting our quotation for your selected services, your personal designer starts working on the designs for your project.

Once the design stage is completed, we then provide you with a team to execute your project in to reality.

How can Decorster design my kitchen or / and bathroom as well as remodel it

You can avail this option of design and remodel of kitchen and / or bathroom only with our custom package. Just visit our packages page and select design and execution, after that select kitchen / bathroom as your desired room and fill in your required information in our custom form. Our designer will then get in touch with you and start working on the design phase.

How does the designer know about my style preferences for the custom package

Your personal designer has a one on one discussion with you on site, helping your designer to know your vision for the project.

However, your style quiz and design brief incorporating your requirement and design style is linked to your account and can be viewed by your designer at the beginning of the project.

When does the designer start working on my room

Every stage of the project is clearly defined in your account and based on it the designer starts providing you with your project deliverables in order to complete the design for the project.

Furthermore, once the design stage is completed, our contracting team comes on site and turns your design in to a reality.

How can Decorster design my kitchen or / and bathroom as well as remodel it

You can avail this option of design and remodel of kitchen and / or bathroom only with our custom package. Just fill in your required information in our custom form and our designer will get in touch with you and start working on the design phase.

Once the designs for your project are finalized, the execution team will start working on your project with your designer assisting you throughout this process.

What is the difference between Photoshop rendering and 3D max rendering

Photoshop rendering helps you in visualizing your design in 2D, with floor plan indicating furniture placement, floor finishes and design intent furniture.

Whereas, 3D Max creates a real life image of your final design, showing you the overall look and feel of your space in 3 dimension.